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Transformer Prime

ASUS settles class action suit, settlement class members get a GPS dongle and $17 for their troubles

The ASUS Transformer Prime looks beautiful with it's thick spun aluminum back. It also has an issue with weak Wifi and GPS signals because of it. In April of last year, they offered a dongle to improve the GPS signal to anyone who wanted one, but apparently that wasn't enough to satisfy everyone as a class action suit was brought against ASUS. Today, ASUS has settled it.

If you're in the US, and can prove that you bought a Transformer Prime between December 1, 2011 and February 19, 2013, and didn't return it for a refund, you can join the settlement class and get a GPS dongle and $17 US. ASUS is quick to remind everyone that they agree there were GPS issues, disagree with any Wifi issues, and that this is in no way an admission that they are liable for anything, they just settled rather than continue:

The lawsuit claimed that the Asus Eee Pad TF201 Transformer Prime tablet GPS and WiFi signal quality is diminished based on the design of the tablet. Asus denies all allegations regarding WiFi but Asus acknowledges that GPS performance did not meet the expectations of all customers, which Asus addressed by offering the Dongle to Asus Eee Pad TF201 Transformer Prime tablet owners. Asus is entering into this proposed settlement to avoid burdensome and costly litigation. The proposed settlement is not an admission of wrongdoing.

If you fit the criteria, follow the links below to find out more information.

Source: Fraser vs ASUS; via Facebook


Reader comments

ASUS offers settlement for Transformer Prime wireless issues


The class action suit was in the United States court system. Canadian courts would have to file their own separate class action suit like in any other country. But since the Suit was justified for the customers, should make other countries go easier and faster to settle.

Well, I guess since I sold mine some 7 months later in the AC forums, that probably counts as returning it for a refund, to them. $17 free would be nice though.

I double they'll have to give out too many more of those free GPS dongles.

Most owners already got their free GPS dongle when ASUS started giving them out for free last year to owners who requested one on the ASUS website.

Stupid thing is that with the GPS dongle attached you can't connect power, and seeing as you're most likely to be out, being able to charge in the car seems logical to me...

"If you fit the criteria, follow the links below to find out more information"

Am I blind? I don't see any links. I bought two of these non-gps/weak wifi units. Other than that I like them.

in general, class action lawsuits kinda make me sick.

The wifi in my prime isnt great, and the gps is even worse, but i never considered suing the asus because of it. Fact is asus said that the prime had wifi and gps when i bought it.... they didnt say how well it worked.

Instead of suing the company, why didnt he just return it and buy another brand? who are these people?

"Instead of suing the company, why didnt he just return it and buy another brand? who are these people?"
These people are lawyers that make a mint in class action suits, while the "class" is the people that end up being thrown a bone.
Morgan and Morgan, for the people...

Before lawsuit: ASUS will give you a free dongle.
After lawsuit: ASUS will give you a free dongle and $17.

Most people are idiots. Most class action lawyers are brilliant scumbags. Just another day on Earth.