What you need to know
- Google's Duplex is a software tool that helps with booking appointments through the Assistant.
- Google promised to roll out support for barbershops and hairstylists back in 2018.
- Now it's finally rolled out, as per a new report.
All the way back in 2018, Google announced Google Duplex — a tool that allowed the Google Assistant to call and book appointments for you in restaurants and barbershops.It was billed as an AI tool "for accomplishing real-world Tasks over the phone." Since then, Google focused Duplex on restaurants and stock check-ins, but barbershops fell far behind on the list of priorities. Now, the company has started rolling out support for barbershops in the U.S. again, as reported by VentureBeat today. It's not clear when the rollout was initiated, only that it's finally here.
You'll now be able to have the Assistant use Duplex to call a barbershop or hairstylist and set up an appointment for you with your preferred treatment options and availability.
Android Central's Jerry Hildenbrand explained the power and usefulness of Google's Duplex technology back in 2018 when it first launched:
Duplex will soon go further than that in the near future. On the Google Pixel 5 and 4a 5G, Google has announced a feature called Hold For Me where Google will help you ignore all those long waiting moments you experience on support calls. That will roll out later this year.
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