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What to do when you see green dots on your PlayStation screen

Every now and then in the life of an electronic device, things can go sideways. It is an undoubtedly horrifying experience when you find that your very expensive piece of technology is doing something entirely wrong. One issue that is seen on a PlayStation 4 on occasion is green dots smattered across your display. Imagine that the universe of stars that you see in the night sky was superimposed on your display but every star was a green point of light. If you're experiencing this issue with your PS4, here are some things you can do.

The first thing you need to do is take a deep breath. I understand how you're feeling. I have been there.

HDMI issues

This is not a problem that is only seen on PlayStation consoles. Any device that uses HDMI for video output can be subject to this issue. Fortunately, the solution is often quite simple.

  1. The first thing to do is ensure that the HDMI cable is firmly seated both into the PS4 and your TV. Sometimes it's as simple as your HDMI cable not getting a proper connection to your devices. Unplug the cable and plug it back in firmly.
  2. If that doesn't solve your issues, try using an HDMI cable that is known to be functioning properly. If the known functional HDMI alleviates the issue then you know it's as simple as replacing your cable.
  3. There is a slight possibility that your HDMI ports have accumulated some debris that is causing a poor connection. Blasting the HDMI ports with compressed air just may be enough to solve your problem.

Call the pros

The PlayStation comes with a one year warranty. If your system falls within that window then, by all means, send that baby back and get it taken care of by the mothership. If your system is no longer under warranty then you can still create a service request with Sony to have your system repaired. In all likelihood, it won't be free but it will be cheaper than a brand new system. You can create a service request for your system here and you can always call the Sony support line at 1-800-345-7669.

Hopefully, your green dot issue is a simple problem to resolve. We are all thinking good thoughts for you in your time of need. If all goes well you will back playing games in no time.

Why are we talking about PlayStation 4 stuff on Android Central? Let us explain.

11 Comments
  • Go to android central for advise!
  • Reason i will leave ad blocker on and no longer use the app. Keep up alienating your fans
  • ******** about free content, go you.
  • Why are you ******** about free content? You don't have to click on the article. I'm sure there are plenty of Android articles that don't catch your attention so you just keep scrolling, so just scroll past the PlayStation articles too.
  • Seriously what is the purpose of PS articles on android central?! I try to just skip but its just article after article after articles. Mobile Nations has to have something in place for this crap. So annoying.
  • There's some sort of deal with Sony. Otherwise, you'd see similar articles for Xbox.
  • Figured that much.
  • You do on Windows Central.
  • That is irrelevant
  • Buy an Xbox One X
  • Realize that you are in The Matrix