New Galaxy Note 7 sales begin October 28 in Europe

Samsung has today announced that new Galaxy Note 7 sales will recommence from October 28, after battery safety problems scuppered the original launch date of September 2. The company says the new date is "subject to a full completion of the exchange program" — so all (or at least the overwhelming majority) of old, potentially dangerous Notes need to be returned before new sales can begin.

In a press release, Samsung also revealed that in Europe, 57% of Note 7 customers have exchanged their phone in the week since the exchange program began. Of those people exchanging, 90% chose a new Note 7 and 3% chose an alternative Samsung phone, the company says. (That leaves 7% taking the refund option.) Samsung predicts that the recall will be completed in Europe by early October, allowing a good buffer before the new street date.

The relatively high rate of returns in the first week isn't surprising, given that Samsung last week rolled out a software update with warning messages to owners of the old Note 7, while also capping the battery charge at 60 percent. Samsung today confirmed that "strong co-operation with retail partners, daily direct communications with customers and software updates" has had a positive impact on the number of Europeans returning their Notes, adding that every Note 7 owner had now received a "safety message," either as a "push notification, email, social media message or carrier communication."

New Note 7s, like the ones that'll go on sale from October 28, can be identified by their green battery icon.

Alex Dobie
Executive Editor

Alex was with Android Central for over a decade, producing written and video content for the site, and served as global Executive Editor from 2016 to 2022.

8 Comments
  • Yahooo! Congratulations to Europe for getting their Note 7!
  • When is it in US?
  • Lol that's the day of my birthday I would love to buy it but I'm happy with my Samsung Galaxy s7 edge
  • I was on the verge of buying Note 7 when I found an app for the S7 Edge that can do similar feature of the Note 7. Im so glad I didnt spend $860 on Note 7 for that one feature!
  • Which app is that? I'd like to add similar features to my S7 Active. Posted from my unlocked S7 Active/ stealth black Note 7/ peerless Note 4/ or iPad Pro 12.9
  • App is called LokLok and its free! The feature that I liked on the Note 7 is that you can scribble while in standby mode and save it on Always On Display. On my S7 Edge, I use LokLok app to scribble on my lockscreen.
  • Not so fast there. LokLok is a lockscreen replacement app. So if you use it, you can't use Samsung Pay. I would rather have Samsung Pay then completely replace my lockscreen with a 3rd party app.
  • Personally, this too has shown itself a significant date on numerous occasions throughout my life with deep sentimental reasons and meaning/attachment.
    Have a great day SS, whichever way it'll still be a lucky 7 for ya!