Late-night poll: Do you fill out crash reports?

Android app developers work hard. They deliver us a lot of good apps and we all love using them, and I think I speak for everyone when I say thanks to all the hard working folks who make our phones "funner" to use or more productive. But software is never bug free, and crashes happen -- it's a fact of life for all programmers. Add in the fact that the Android platform allows for almost endless customization, and you make it even harder for developers. But they carry on and deliver.

When those inevitable crashes happen, we usually get a chance to report what went on. I think this is pretty important, and I fill them out, as well as include any extra info to help. But I understand not everyone feels that way. It takes time, and some of us aren't comfortable with sharing some log data. As usual, when I get curious what other folks are doing, I ask. Let me know in the poll.

Jerry Hildenbrand
Senior Editor — Google Ecosystem

Jerry is an amateur woodworker and struggling shade tree mechanic. There's nothing he can't take apart, but many things he can't reassemble. You'll find him writing and speaking his loud opinion on Android Central and occasionally on Twitter.

  • Need possibly an "occasionally" option. I do sometimes, but I also use my phone browsing the web, which sometimes means questionable material. I realize that for the most part its anonymous, but I don't know if I care to have my info out there like that. But, if its from an app/developer I trust, sometimes I don't mind.
  • Also, whats that "Android Market" thing in the image. Never heard of "Android Market", sounds interesting.
  • Oh yeah... They should totally rename the Google Play Store to that! Would make so much more sense... OnTopic: I do it too rarely. But then again, I don't get that many force closes (except from apps I made myself :-P )...
  • Android market? Sounds cool. I'm gonna check and see if I can get it in the play store!
  • "Questionable material"? Well, at least I'm not the only one... *Walks away whistling innocently*
  • Same here. This poll needs a redux.
  • we developers actually get very little information from the report sent, the Log report only shows the error and nothing else. We DONT see what phone, version, carrier etc. writing in the comments what you were doing can also help because we can only see the comments
  • Yes, with curse words ;) In fact, 99% of all crashes I've seen were caused by my own software that I was testing...
  • I voted no only on the fact that if an app crashes generally power cycling of my device fixes the issue.
    The only time I will submit is if it happens repeatedly even after a reboot. On my Epic Touch that's pretty rare.
  • How can u expect devs to put out updates and bugfixes if no one reports them?
  • Yes, exactly. I get complaints a lot about my app crashing but they usually don't submit a report with the stack trace. It makes it a lot easier when I can see the error and look at the stack trace. It doesn't include any personal data, it just improves the app when you tap twice to submit the crash report.
  • If there was a site on which a user could post his complaints AND get PROPER feedback, that would be awsome. But as it is now, you always get the "we are working on it"-crap when talking to support. Get a WORKING support site up and running you morons.
    Morons= HTC and Google
  • That requires effort on my part. So no. At least I don't go on the Play store and rate 1 star with angry messages that don't help at all.
  • Do you at least just submit the empty report? Even that can help devs a lot.
  • I view this like bloatware, it's part of the Android way of life. We may not like it (crash reports or bloat), but they serve a purpose.
  • No, I go right to the market and rate it 1 star and leave comments like "yo, youre app suxorz ma ballz fix nao ifone dosnt do it"
  • The sad part is, even though I sense the sarcasm, that's what most people do. The funny part is, they are the same people that are too stupid to realize that their comments are insignificant and almost never reach the eyes of a developer. People who don't take the 1 second required to submit the report just have no right to complain.
  • why not ????????????????????????
  • Sometimes I do, sometimes I don't. Depends if the mood strikes me.
  • I used to do it, but I found out its pointless
  • A stack trace is never pointless.
  • i marked no but ive done it like twice
  • What I would really like to see, Jerry, is for you guys to fix your own app! Which would be great since it has not been updated since September and has never worked properly with Ice Cream Sandwich. Really, how can you guys be so awesome about everything else and totally suck with your own app? I expect so much better from the AC team. I have sent email feedback and sent crash reports in the past, but with no change in SIX MONTHS!!! It becomes quite disheartening. Two words, FIX IT!
  • The only crash report I fill out is the Android Central App because it crashes EVERY FREAKING TIME I use it on my GN now and I have not clue why. In all honesty, am I the only one that uses it or am I the only one with this problem?
  • Here's an idea. TEST your crap before releasing it in production. I know I know it's a NOVEL concept - but I'm on the 4th gen of this crap named "Play"...and it's not fun. If you want to be taken seriously, quit insulting the millions of customers with crapware.
  • I hate it when a customer will complain and give a one star rating, but they won't even submit a crash report or make an attempt to contact me, a developer. Play should allow developers to respond to user comments. Despite flagging a comment like "this app is almost impossible to uninstall" as unhelpful, this untrue comment misleads potential customers and I have no recourse.
  • And that's why developers should be using a solution like Bugsense to get their valuable crash reports no matter what :) Disclaimer: I am a co-founder at Bugsense