Google is currently looking for a customer phone support expert to manage a new Phone Support team for Android/Nexus One. Which means, yep, Customer Phone Support will finally be available to Nexus One users. To quote Google on the job responsibility of the Phone Support Program Manager:
[The position will be] responsible for ramping up and managing operations of Google’s telephone support for our direct-to-consumer Android/Nexus One customers.
The previous way of finding help regarding your Nexus One's problems (and oh there were problems) was to scathe through FAQs, tirelessly make forum posts, contact via e-mail, google it, and hope and pray for a solution. That's all fine and dandy when your product is a webapp that is free, simple and to the point but when you're actually dealing with complicated hardware that people paid a lot of money for, more in-depth customer support tends to be expected.
At least, it looks like Google is willing to shore up its shortcoming and willing to take a step in the right direction. Hopefully, the Phone Support for the Nexus One will be worthwhile. In the meantime, if you need help, it might be fruitful to ask for help in the Nexus One forum in the Android Central Forums!
[googlejobs via cnet]
Have you listened to this week's Android Central Podcast?
Every week, the Android Central Podcast brings you the latest tech news, analysis and hot takes, with familiar co-hosts and special guests.
We may earn a commission for purchases using our links. Learn more.
The best Android launchers for your phone 2021
Want to give your Android phone a new look with minimal effort? How about trying out a new launcher? If that sounds like something for you, we've rounded up the very best there is.
Gboard on Wear OS gets a surprise update with new enhancements
Google just rolled out an update for Gboard on Wear OS that improves the layout and typing experience, bringing it much closer to the smartphone app.
Google to enroll everyone in two-factor verification to keep you protected
For World Password Day, Google has announced that it's enabling two-factor authentication for all eligible accounts in an attempt to better protect users.
Here are the best S Pen cases and accessories for the Galaxy S21 Ultra
Looking for a case that can accommodate both the Samsung Galaxy S21 Ultra and an S Pen stylus? Here are some great options along with additional worthwhile accessories you should treat yourself to.