Google updates Distribution Agreement, gives devs 3 days to respond to inquiries
Google today announced changes to the Developer Distribution Agreement that should make things a little easier on us, the paying customer.
Three things of note:
- Developers who offer paid applications or in-app purchases will have three business days to respond to customer support inquiries, or 24 hours if it's something "stated to be urgent by Google." Contact info must also be correct, and Google now has more leeway to pull apps that are deemed security risks. That could get interesting. (Section 3.6)
- Google's updated some of the marketing language, crossing the i's and dotting the t's — wait, reverse that — so it can promote apps and introduce new features more quickly and easily. (Section 5.1)
- And Google's updated some of the language regarding the VAT tax for customers in the EU. It'll now handle VAT tax for apps and content — devs won't have to do a thing on that end. (Section 3.4)
You can read the full Developer Distribution Agreement here (opens in new tab).
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- Start game
- First think the game says: You have to download 1GB of data before you play
- The server hosting that 1G is bloody slow. It takes 2 hours to finish.
- The games does not run on you phone
- You can't get a refund because the 15 minutes are over Goole increased that trial window to a couple of hours some days ago. And now this, I see Google is finally understanding we are getting ripped off. Next step will be to force all developers to accept refunds (except "one shot apps" because it won't be fair, like rooting apps).