High demand to blame for the outages; wireless network was not affected
If you had trouble accessing the T-Mobile website over the weekend, you weren't the only one. Not only were other customers having issues with the site, but also customer service reps in stores trying to operate internal computers. The sporadic outage, which seemed to take place for most of Saturday, was confirmed today by T-Mobile. In a statement to FierceWireless, the carrier said the issues were the result of extremely high demand -- with no further elaboration provided.
With the launching of a completely new plan and carrier strategy, along with some high profile device launches, it's not surprising that T-Mobile's website was under some serious pressure in the last couple of days. While the carrier thanks customers for their patience with the issue, it says that an apology is in order for the services being temporarily unavailable. It has also been confirmed that the wireless network did not experience outages over the same period.