Sprint

Sprint has a new protection plan for both your phone and the data on it. Dubbed "Sprint Total Equipment Protection Plus", the plan costs $13-a-month-per-device and adds data security, automatic media backups, and personalized tech support on top of the existing damage, loss, and theft insurance that is part of the standard $11-a-month Total Equipment Protection package.

The Sprint Protect app is part of the TEP Plus add-on, and it's powered by long-time device insurer Asurion. Here's a list of what's included with the app, though it's worth noting that not all features will be available on all platforms, depending on the capabilities and permissions of the operating system.

  • Automatically back up and secure data
  • Identify threats with built-in antivirus and privacy protection
  • Access monitoring and optimization tools to maximize battery life and improve a phone's overall performance (Android only)
  • Remotely find a phone from the secure web portal using GPS or lock and erase personal information from a missing phone (lock is Android only)
  • Provide one-click direct access to a tech expert for premium support to address any smartphone issue

That's all in addition to the next-day loss, theft, damage, and malfunction replacement offered by the standard TEP plan.

It's worth noting that many manufacturers cover a lot of those bases, particularly with services like Find my iPhone, Android Device Manager, BlackBerry Protect, and Windows Phone's "find my phone" feature. And virus protection, while something that makes the news all too often, is hardly a concern for the overwhelmingly vast majority of smartphone users.

But, if that sort of thing appeals to your needs and desires for deeper and more comprehensive protection on all levels, Sprint now offers it. Is anybody interested in this sort of everything-on-your-phone-and-the-phone-itself protection from your carrier?

Source: Sprint

 
There are 23 comments

joejoe1 says:

Sounds like more of a rip off then their usual protection plans. Plus, they still keep that 100 dollar deductible for Smart phones

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benurd says:

Same thought

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bleached says:

I think the deductible is quite a bit more now. It was $150 or $200 when I left Sprint.

bjsstranger says:

It is now $150-200 depending on the device.

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mech1164 says:

This kinda stuff is good for some people, those though are not the people on this site. This is aimed at the same people who buy warranty plan on every purchase they make. Even though they will likely never need or use it. They would rather pay for the false sense of security this gives them.

Then we step in, slap them silly and set them straight.

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Gator352 says:

Is your avatar a Jenner? Can't tell on my phone. If so, my clan Maddog just hit you with an clan ER Gauss rifle and an clan ER PPC. You fall down with damage and incur an ammo explosion....

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yankeesusa says:

Agree. They should focus on improving and upgrading their network at a faster pace. By end of year most edge cities from T-Mobile will be lte which will surpass sprints lte footprint. Sad

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Theot says:

Yep and that's when I'll be leaving sprint because that's when my contract is up. Hallelujah!

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I doubt that.

**Was it over when the Germans bombed Pearl Harbor? Hell no!**

Dizfunctions says:

People have been doubting T-Mobile every step of the way, and T-Mobile had proved them wring every step of the way.

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bumpandrun says:

Not where I live. If you go a mile or two out of any town the service non-existent.

Xylomaphoner says:

I doing that T-Mobile will surpass Sprint in LTE coverage. Sprint has been ramping up the network upgrades since Softbank's investment. I know I've seen a massive difference in the last 6-8 months, and it's just going to get better with the continued rollout of the 800mHz and 2500 spectrums.

eahinrichsen says:

I agree. Except for access to a "tech expert," (and call me cynical, but I assume that all this means is that you'll be connected to a standard tech support agent immediately rather than having to be transferred to one by a customer service agent) all of these features are available for free for both Android and iOS devices via well-established third-party apps.

flychinook says:

Actually it's Assurion providing the tech support for this. I'm told it's all US based, and they'll assist with anything remotely associated with the phone (connecting a blue tooth device, connecting to a computer, apps, etc).

So instead of just adding a kill switch to their phones, they want to charge you extra for "theft protection"? If they'd add kill switches to ALL phones, people would quit stealing them.

bumpandrun says:

Complete rip off. Everything list can be done for cheap or free with apps except the tech access and we know how that usually works out!! We all usually end up on a forum finding a fix after wasting time with a tech anyway.

flychinook says:

This isn't for most of the people on this website. This is for the people who don't know the difference between a SIM card and a memory card, or who don't even know how to use the Play Store (believe me, they're out there, and they're more common than you think).

Topgonzo says:

Man all these fees and charge this and ASL just went up to 7.99 from 4.99. Sprint is straight up clowning all over customers

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Xylomaphoner says:

I had a similar knee jerk reaction, but like someone else said, this service is more for the people that like the extra protection without having to do anything. I would say this is targeting the older crowd and possibly the very young (like, 13 and under). I don't most users on any tech forum would need this service, but I can definitely see why some people would want this.

I am a Sprint employee, but my opinions are my own, and anything I say here is in an unofficial capacity, not representing Sprint in any official way.

SoCalBIGmike says:

So, its like a shitty JUMP! ?

little09 says:

So, where the truth?

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tokuzumi says:

"Sorry about our network. Here's a really sweet protection plan. Just empty your wallet, and mail to:"