O2

O2 UK says its restored service to customers affected by a recent period of network downtime. The operator claims the outage affected just one percent of its customer base, and was an unintended side-effect of routine maintenance on its 2G and 3G networks.

"Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience."

We've confirmed that our own (previously borked) O2 SIM is now working this morning, so hopefully the same applies to others affected by the outage.

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Reader comments

O2 UK service restored after outage

5 Comments

I must know a disproportionate amount of the 1%

Or the 1% number is what some PR guy pulled out of his ass.

Posted via Android Central App

My wife & I were both part of the 'alleged' 1%.. My guess, 1% of O2 customers actually bothered to complain of the far getter % of affected users.

1% my backside! That's 220000 people in the whole of the uk. What's the chances I know 10 of them!

Posted via Android Central App