Dropbox is giving you 30-days to opt-out of arbitration

Popular online storage app Dropbox has updated their terms of service (ToS) and that includes a new clause that would have any disputes setlled by an arbiter of their choosing. That means, if your privacy is ever violated, your data ever damaged, or anything goes wrong in any way at any point in time, you won't be able to sue either directly or as part of a class action. And that may not be a good thing.

Here's how the Dropbox blog explains it:

Arbitration. We’re adding arbitration clauses to our Terms of Service and Dropbox for Business online agreement. Arbitration is a faster and more efficient way to resolve legal disputes, and it provides a good alternative to things like state or federal courts, where the process could take months or even years. If you prefer to opt out of arbitration in the Terms of Service, there’s no need to fax us or trek to the post office — just fill out this quick online form.

There are several compelling arguments for why you might want to opt-out and preserve all your options under the law. If so, your have 30-days to head on over to the online form and get it done.

Mull it over and let me know what you decide to do!


Reader comments

Dropbox's new arbitration clause takes away your right to sue — so take it back!


Don't kid yourselves... Google is the worst out of the two. Start reading the small print, try to understand the underlyings of Android as it's pushed to the phone manufacturers, read and try to interpret their privacy policies... at least Dropbox came into the open made it clear and then allows the users to OPT OUT. Try to sue Goggle - they have ALREADY brutally invaded our privacy over and over, Google is known to have been in bed with all government agencies since the very beginning... can you do something about it?

@nacos did you use Google to get that information? Look, Google Drive is a good app for some of us so take this hating out of here

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Privacy let's talk about that for a second. If a stranger in the Philippines (random not racist lol) knows about that one embarrassing thing that happens to you in the third grade you are affected how? You enjoy the online backup and cloud services obviously some people have access. I work in a hospital, I have access to patient records but for privacy reasons I cannot discuss that with you and don't. Provided my data isn't displayed for everyone too see. I'm fine with a few people being able to see it. And besides I'm sure those people have better things to do than look thru your drive documents and photos of your cat
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Unless, of course, it's something embarassing that happened to you last week, and the guy in the Philippines only has the information for as long as it takes to sell to someone else. Or perhaps those photos are not of your cat, but rather your child. That changes things too, doesn't it?

I think the viewpoint you've taken may be a bit naive.

I would too, except I have several times the free space on Dropbox AND DropBox has a Linux client, while Google Drive inexplicably does not.

Then there's Box, where I have over twice the space as Dropbox but has no client anywhere...

eh... i dont mind either way. i havent read their full TOS but its not in their best interest to violate anyone's privacy or host files in unreliable servers.

their main asset is their customer's trust and a bad rep originated from a scandal or word-of-mouth and social media and news sites is far worse than a single class action suit.

there are no shortage of other options and i won't think twice about moving my stuff over if i feel i can no longer trust them. at the end of the day, many services include the infamous "use at your own risk", "we are not liable for any damage, injury, death, yada, yada"; but i don't chose a service because they allow me to sue them i chose a service because it has proven to be trustworthy.

at the end of the day, suing them won't bring your files back... files they never wanted you to lose in the first place.

This guy has no interest in stating the facts, he simply wants to be angry.... He probably also gets upset at his chewing gum once it loses flavor. "GOD DAMN YOU TRIDENT WHY DO YOU SUDDENLY TASTE LIKE CARDBOARD"

That's my guess as well.
I just got notified that the 25Gig I got for free when when I purchased a HOX is expiring.
But since I use it so little, I'm still under the free-account limit.
I figure since I couldn't find a use for it in the two free years, there is no point in worrying that it is going away.
I have GoogleDrive, OneDrive, DropBox. The only one I pay for is SpiderOak. Its the only one worth paying for,

Eu has laws to protect citizens against these ridiccolous and mandatory agreements. Just click ok, and sue when you get violated as these agreements are not considered lawful outside corporation ruled USA.

Exactly. Luckily, around here a company cannot choose whether it wants to get sued or not.

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Yeah, seems bizarre that a country allows a company to remove (what you would expect to be statutory) rights just by putting a line in their ToS or EULA.

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It's embarrassing, but I assure you it does not truly protect them from being sued. Really only adds protection by making people think they've given up their right to sue. Ski/snowboard resorts, skate parks, and scuba/sky diving clinics etc get sued all of the time despite very clear legal disclaimers and accepted high risk. Even the govt...

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I believe you are wrong about this. Google
Case No. 12-133
and read the first hit (or any of them).
Arbitration is enforceable once you agree to it.


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I opted out only to give myself maximum flexibility. I appreciate the value of arbitration, especially since it avoids thousands of dollars in legal fees.

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I'm not even going to waste my time with opting out. I only store some media files and crappy photos of landscapes anyways.

I know, but I don't really have a reason to do it. There's nothing in my Dropbox storage that warrants litigation or arbitration. I promise, I'm not just being lazy, lol.

Posted from my "Gift from God" Note 3, my "God-Given" iPad Mini 2, or my "Risen" Samsung Chromebook.

Ditto, most people are freaking out over this. I don't keep sensitive items in Dropbox anyways. I'm guessing Google Drive and some other providers already have something like this in place already. So not much of a difference.

All it takes for evil men to succeed is for good men to do nothing.

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This isn't an issue for me, but these terms definitely sound a tad shady.
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The right to seek justice when your privacy is violated is not based on whether money changed hands.

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Agree with that too... Guess I just don't upload documents to dropbox that I worry about privacy.

If I use cloud storage I assume the risks. Otherwise I would use my own hard drives/ servers to store sensitive material.

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Ty for alerting us. Convenience is used to take advantage of us. I just prefer the old ways of backing up ur data rather than have it stolen thru bad security and ur right to sue stripped from u by weasely corporations.

I have SD cards and discs from ancient of days. I just put them in the box my ThinkPad came in. That's my new "dropbox".

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Dropbox has a bad habit of taking things away from us.

I remember the good old days, around 9 months ago, when it was still possible to stream 720p video... They killed that off pretty fast after they "gave away" 50GB to all GS4 owners....

Doubt you have any legal grounds to sue if you signed up for your account with a fake name and fake email address (like I did)...

In Australia we don't sue people. We just punch each other in the face, then have a beer. Problem solved.

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I saw the same movie gr8ray. So I got the chills when I received my dropbox email regarding arbitration. Thanks for reminding us to opt out!

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I got the email too but I didn't see any opt-out link within it, so thanks for the clarification here.

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It's probably worth noting that this only affects "Dropbox for Business", which is significantly different from their normal Dropbox service. That distinction should probably be in the article.

Don't think so, because I got the email and I'm not a for Business user.

Where does it say the arbiter will be of their choosing, anyway? The language doesn't appear to me to say that.

Ummm, yeah, lol.

Posted from my "Gift from God" Note 3, my "God-Given" iPad Mini 2, or my "Risen" Samsung Chromebook.

Opt out and removed the app from my new Moto X. Not worth the hassle plus Drive gave me more space for two years for free with the phone.

I'm going to opt out. However, I notice that on the opt out form, it says: "This opt-out doesn't affect any other parts of the Terms, including, for example, the controlling law provision or the requirements about in which courts legal disputes may be brought." And I'm not sure how to interpret that in relation to this article.

Several have expressed opinions and referenced their free storage space. I think Dropbox's service is excellent, but I also use Google Drive and really it especially for its native web docs. However, I have by far the largest amount of free space on Copy (launched last year) because, at least for now, you can earn an additional permanent 5GB with reach referral, with no limit on the free space u can earn. You get 15GB free for signing up, but 20GB if you're referred. If you're interested, here is a referral link to start with 20GB free:

uptil I looked at the receipt which had said $9859 , I did not believe that...my... sister had been actualie receiving money in there spare time at their computer. . there aunts neighbour had bean doing this for only about fifteen months and just now took care of the morgage on there appartment and purchased a great Porsche 911 . over at this website

Hell, we need a "report spam" button and the spammers could really use a spell check button, lol.

Posted from my "Gift from God" Note 3, my "God-Given" iPad Mini 2, or my "Risen" Samsung Chromebook.