What you need to know
- Zoom has fixed an issue with its service which saw data routed through China.
- It had previously emerged that call data was sent to China even if all the participants were based in the US.
- Zoom has now added controls for data routing for paid customers.
Update: Zoom reached out to us to clarify its latest blog post stating:
**Zoom's most recent update, as detailed below, is designed to give paid users "further control" regarding where data is routed. **
Zoom has updated its platform to give paid users more control regarding data routing.
In a blog post Zoom stated:
Security and privacy concerns were previously raised after it emerged that Zoom call data was being routed through China. Whilst this latest update brings selection for data centers globally, it is clearly meant to address this specific issue. Notably, Zoom has made China an 'opt-in' option, rather than opt-out, and customers who don't select China by April 25 won't be able to connect their account to China for data transit.
This will not stop people from any deselected region from joining your call, but Zoom notes there may be "some latency or performance issues." Zoom also noted that this does not apply to Zoom Phone or related features, only meeting and webinar traffic. The blog continues:
Zoom has also added new cloud recording password guidelines, linking accounts, voicemail PIN and call recording access updates over the weekend. You can read the full report here.
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