Where to take your bricked Evo 4G

We've talked with HTC some more about this week's OTA update for the Evo 4G that brought some improvements to most, and bricks to a scant few. Here's where we stand:

  • If your update went just fine on Monday, you're good to go. Mazel tov.
  • If you've updated since yesterday (after the update was briefly pulled), you're good to go.
  • If your phone was bricked during the update -- and HTC stresses to us that the number of affected phones was very low (though that's of little consolation to those with a brand new paperweight) -- you need to take your phone to a Sprint corporate store to get things taken care of. Easiest way to find one is by using the tool at sprint.findlocation.com, and be sure to click the "Repair centers near me" button. That'll get you the nearest store where they can make things right.

For those of you new to Android (and smartphones, for that matter), fear not. Think about how many over-the-air updates have gone out for our beloved platform. While problems occasionally occur, it's the exception, not the rule. And HTC and Sprint's responses were swift and should be commended.

Phil Nickinson