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Samsung's phones are so consistently good, it's almost boring at this point

In many ways, the biggest selling point of Samsung's phones over the past 10 years has been consistency. Yes, Samsung regularly advances its technology, design, and features — but does so with a good bit of conservatism as to keep things consistent from year to year for its loyal customers. The Note 10 and 10+ launch reminds us that Samsung's playbook hasn't changed.

It's a fine line to walk between consistency and complacency.

The new Notes are, by all accounts, great phones. They're beautifully designed, have industry-leading screens, are filled with the highest-end specs, have useful and feature-packed software, and generally check most boxes for a vast majority of people. The one problem, as we've seen with Samsung, is that those are all things it does with every phone launch.

Taken as individual phones, the Note 10 and 10+ are great. But the Galaxy S10 series is also great for all of the same reasons (S Pen aside), and honestly, the Note 9 is about 90%+ the same. When you look at the Note 10s as part of a progression of Samsung phones over the years, and set it next to the strides other players in the industry are making, they're a bit less impressive.

Alex hit on this point expertly over the weekend when he laid out some of the reasons why Samsung needs to make strides with the Galaxy S11 in order to not fall behind the competition. Samsung's insistence on sticking with the same tried-and-true camera setup, rather than upgrading to stay ahead of the curve, is one of the biggest examples. Samsung's cameras are incredibly consistent and were once among the leaders, but with minimal improvements over the years, they certainly aren't the best in the business today.

Holding onto popular or once-great features is one thing, but not fixing apparent issues is another. Samsung's software experience and bundled apps are a consistent sore spot as well. Biometric authentication has been a hodgepodge of shortcomings for a few years. And how could we forget the death of the headphone jack? Samsung's phones are great, but they aren't perfect — and they're lacking in many of the same areas year after year.

Samsung isn't willing to push the envelope and change things with each generation — let alone just between a Galaxy S and Note — because it recognizes that familiarity is a feature. Samsung knows most of its customers don't upgrade every year, and those people also don't want to give up the features they have in order to get new-and-exciting features in the latest model — they only want something that's additive, not a trade-off. And in trying to appease its massive customer base, Samsung seemingly struggles to make improvements for fear of losing that consistency.

Samsung's slow progress is hitting the point of making its phones boring — even though they're great.

Unfortunately, after years and years of the same scenario, Samsung's slow progress is hitting the point of making its phones boring. And that doesn't mean that the phones aren't good; as noted, they're truly some of the best you can get year after year. But that doesn't mean they're exciting.

It feels terrible to pan Samsung for being so good at making phones that its excellence has become boring, but here we are. I fully recognize that Samsung is a victim of its own success, but just because it's been incredibly good at making great phones year after year doesn't let it off the hook of needing to keep pushing the envelope. A leader, no matter how far ahead, still needs to lead eventually. And with the rate of progress and innovation across the board with its competitors, the gap at the top isn't so big.

Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.

110 Comments
  • What about the Fold then? Is that not inconsistent enough?
  • The Fold, up to this point, should be regarded as a complete failure. Perhaps time will change that perception. But innovation and intrigue only matters if the product actually works.
  • Nope. The real failure was the Note 7 and the Fold is just starting. It may not sell as expected but that doesn't mean they will fold the Fold just yet.
  • Did the fold not work? Lol The last time it was on sale preorders sold out according to Samsung so this product is far from a failure. Yes they should've done a much better job testing the product but at least they caught it before it got into the hands of the general public. We would have to see how well it does in sales when it comes back out before we call anything a failure.
  • Lol. The Fold. It was a total failure.
  • I fold on the "Fold."
  • You must use LG phones. Because the Samsung Fold is NOT a failure at all! In fact, they are going to re-release it soon. (Along with the other Fold from Huawei).
  • Can it be a rerelease when it was never officially released?
  • That means the majority. Dummy 😂😂😂😂
  • No that means that you don't go with the majority who use Samsung. LG phones are also just as Good. Even better in Audio!
  • Yeah, LG phones could be hot-sellers if they could do something about their phone designs and lower the price like the other competitions from China. Then they could slow catch up to Samsung and Apple in sales figure I bet.
  • When there is nothing to write about......
  • Wow, exactly! They need to type something to get money I guess
  • And what is it that you do to earn income...if you are actually out of your mom's house.
  • Exactly. There aren't too many publications that do not feature op-eds. I'd rather an op-ed than all those articles about the PlayStation, Fortnite and other topics that aren't mobile phone/Android related.
  • This says more about the state of smartphone tech than it does Samsung. The same can be said about Apple, and other smartphone makers. They have matured to the point where you are not going to see a huge feature increase from year to year. This why I've said for a while now that we don't need new ones every year anymore.
  • Which is why AT&T is changing their Next Plan to longer months because less and less people are switching out phones. I plan on keep my Note 9 for a while. There has to be something really innovating for me wanting to switch out. In Screen FP scanners and Full screen will not cut it for me personally. There's not a lot one can do to phones at this point. And then there's the price point that getting outrageous.
  • Your spot on but it's the same with me and my note 8. The 9 and 10 just don't scream I do anything better or make me want it. For me I think the next step in phones need to be the Dex and continuum way in where they can replace a pc for most day to tasks. I can so most things on my note 8 I can do on my surface when I connect it to the dex Dock but there are things the surface can do my phone can't and then I have a powerful pc to. If and it's a big if they can make the desktop software Rivel the surface/work pcs then I think this will be the next game changer.
  • Agree mostly. However, Huawei has been one that has made huge gains with each release. Meaningful updates, not just iterative...
  • Huawei can make big gains when it was coming from so far behind. Now it's hitting many of the same points of maturity as the rest of the industry.
  • You hit the nail on the head. Great observation.
  • Same can said about Pixel and Apple. I think most companies are reaching Apex now
  • LG sure isn't on that wagon yet when it comes to software.
  • I'll take consistently good. Would love to see significant camera improvements in the S11+ though. My S9+ is the first phone in a long time that I haven't had a strong urge to upgrade to the next bright shiny object. I have a Pixel 2XL that I play around with for betas, but the S9+ is what I prefer to use daily.
  • Agreed. Went from the S8 to the S10.
  • Reason we only upgrade every 2 years going from the Note 8 to the Note 10 Plus this year.
  • Lol, they still make the best android devices. Did one plus pay you to write this... maybe you shouldn't review phones because you are letting your biases get in the way
  • Best Android devices? Lol no not by a long way.
  • I d like to introduce you to a thing called an opinion...
  • Hello Opinion, I'd like you to meet my friend called Fact.
  • Sorry fact, but you're also... An opinion 😂
  • The OP wasn't giving an opinion. He was stating as fact. He was corrected. Nothing more.
  • I make it very clear here that I don't think Samsung is making bad phones. They're just not particularly interesting or exciting right now.
  • You should get one on Sprint. Many of those folks are excited.
  • Lately, they've been making the best devices...period. At the top of Consumer Reports rankings, and holding.
  • Yup, this all the way.
  • Consistently good, yes. Consistently outstanding, no. Consistently overpriced, yes yes yes. Samsungs are boring, uninspiring, overpriced and now they're dropping features from their halo range. Whilst this is happening, they're in a constant state of confusion and denial as to why their sales and market share are falling continuously.
  • You just described the mobil phone market.
  • Exactly. This dude needs to stop. We all have access to Samsung phones. We can judge for ourselves thanks!
  • They are all getting boring at this point
    Minus a couple modifications, they are at the point that they are the same exact phones. Is it worth the extra for possibly and newer operating system and a couple tinkers?
  • I feel like this article has been published in one form or another for the last 3-4 years. Let's face it, there's just not much more that you can do with the current form factor. Until there's some revolution in battery tech, processors, or displays, every phone is going to basically be the same thing- a little faster, a little bit sharper, maybe lasts a little longer. But the next big steps, like 3D holographic displays, clear pieces of plastic, or impossibly thin phones that fold out into tablets, are still firmly in the world of science fiction.
  • The only consistent thing Samsung phones do is start to slow down after 6 months
  • Haven't seen this even after 1.5 yrs.
  • For me at least, that trend stopped with the Note 9 for whatever reason.
  • I stopped buy Samsung after the S7 cause I couldn't stand the slow downs anymore. My wife continued to buy them and currently has a S10+ and already had to factory reset cause of how slow it was going. "Never again" she says. I told her to stop buying them after the 8
  • Weird. I have s9 and s10 and never seen a lag nowadays.
  • My Note 8 is still as zippy as when I bought it 2 years ago. Guess you have bad luck or don't know how to maintain your phones.
  • How does one maintain a phone to prevent lag? In 2019 should they?
  • My Samsungs have never slowed down. You and your wife are full of it.
  • Mine have. Started and ended with the Droid Charge.
  • For me, the trend stopped at the S7 Edge. And I have used the unlocked US models since the S7Edge (S8+, Note 9, S10). All are usually a month or two within reach of latest build(s). I realize major releases tend to fall behind but hey it's no where near as bad as LG or even Motorola these days is pretty awful.
  • Stop "updating" the OS. Problem solved. I believe that phones run best on their original OS. My and the wife's Note 9s are running great on Oreo. They will stay on Oreo as long as possible.
    No, I'm not scared of not having the latest security "updates". I believe most fixes are for old or not really dangerous "threats". This isn't the first time I've gone this route.
  • Good for you. If that is what you want to do then go for it. Personally, I like having the latest features (even if going to Pie meant I lose some things too but I like what I gain more). Security updates aren't super important but I do like to be within 3 months or so.
  • Thanks!
    My comments were directed at norcal, who lamented about the phone slowing down over time. I presented my theory as to why and what I do about it.
  • If you use your phone for Video a lot, then updating a Note 9 basically obsolete it. Stay on Oreo.
  • Not true. Even more consistent is the lack of updates.
  • They're not just good; they continue to excel. It's a game of leapfrog, of course, but every new Galaxy raises the bar. DxO, Display Mate, Consumer Reports...every new release re-takes the lead. I gave up on the scrappy, adventurous contenders, including Pixels. At the end of the day, they're inconsistent, and not worth the hassles they present.
  • You can always count on a Samsung to be improved over the previous model. Now, ignoring things like exploding batteries, this pretty much holds true. Their flagships are top notch; nobody can deny that. They usually have the latest greatest features (though not always as seen in the whole 90hz refresh screen stuff) but are generally ahead of the curve. Other OEM's are far too inconsistent and tend to just keep removing too much hardware/software for my tastes. I personally don't care Sammy removed the jack on the Note 10 series but no sd card for the smaller Note 10 was a mistake; one I hope they don't repeat. On a different topic, I'm excited about their mid-range line. They are finally making competitive mid rangers that are not only worth checking out but worth buying! Even their 720p screen are nice which is something most mid-range phones cannot boast. Now, if they'd just release more unlocked mid range phones in the US (compatible with more LTE bands) then I'd leave the flagships forever. One day.....
  • What percentage of Note 7s suffered "exploding batteries"? I bet it's not as many as you think.
  • You are right it wasn't a lot. But it only takes an injury or two to destroy the reputation of that device. I am not digging against the Note 7; just thought I'd mention it that it wasn't a raging success.
  • Fair enough. Folks really liked that phone and many refused to give it up.
  • All such criticism is even more pertinent to Apple phones. Being "Top Dog" eventually comes with the conundrum of " If it's not broke then don't fix it". Herein, GOOD is the mortal enemy of BEST. The problem is there ultimately is a limit to what an OEM can do to improve a smartphone. With each year the magnitude of change will decrease. Samsung has to strive more to maximize that change. The Galaxy Notes 3,5 and 8(what should have actually been the 7 if not for Samsung skipping the Note 6) were "meh" phones. The Note 10 continues the trend.
  • The Note 3 was amazing. The Note 4 was innovative hardware, as well. Screen, Camera were great compared to all previous Samsung phones. After that, it got really iterative with spurts of bad experimentation. The Note 3 was one of the first truly "All Day" phones. But I think Apple really sent Samsung into Scramble mode with the release of the iPhone Plus devices. They are far more consistent performers, and let's face it, the resale value on iPhones alone are worth going with them over Samsung for many people. Note 9 is reselling for prices comparable to 64GB iPhone 8 Plus here. There is just no value in Samsung's hardware. So, it's a de facto waste of money paying the same prices for them. Too many promotions and BoGo deals. They've already started for the Note 10, FFS.
  • Yeah, I think this is a bit of a reach. The largest phone manufacturer on the planet simply can't radically change the industry every year or two. Where else can phones go? The sleek, glass slab is currently the pinnacle of design. Gimmicks are not going to win over anyone. It could be argued that even the GS6 with it's curved screen was simply an iterative update. Since then we've gotten edge-to-edge screens, in-screen fingerprint readers, and probably soon behind-the-screen selfie cameras (yes, I know Oppo has one already). The Fold was a great first shot at a radical design change, but as first-gen technology, it was predictably buggy. Until flexible OLED is perfected, we're going to be stuck with boring (yet beautiful) iterative changes to current design standards. But, keep in mind, we've come a long way since the StarTac.
  • I don't appreciate the curved screens.
  • Neither do I. Bad practicality for the sake of cute promo shots for advertising.
  • Edge-to-edge screens are terrible, though. If I want to hand someone my Galaxy to look at a cute kitten video on IG, I have to give them a cautionary tutorial on how to hold my phone without triggering some unwanted consequence (or even skipping off the page, should any part of their skin touch the wrong bit of the corner). It makes Galaxy phones look bad to everyone who doesn't own one. Of course, if you've been persuaded to buy one by reviews and marketing, you overlook this -- I'll continue to buy S series phones -- but that doesn't make it a good feature. It's about nice images in the ads, not my user experience.
  • I'd say the regular Note 10 is pretty remarkable based on size alone.
  • I agree completely!
  • I have been upgrading my Note every year since the Note 3. This is the first year (well, since the Note 7) that I am not feeling compelled to upgrade. I'm thinking that I'll keep the Note 9 and see if the S11 brings new innovation like the rumored graphene battery technology and if so wait for the Note 11. The thing that makes it difficult to not upgrade are the insane trade in or half off deals that come every year. We'll see if I can resist...
  • I'm okay with my Note 9, but think I'm going to iPhone this year. I like the more cohesive ecosystem, and I miss iMessage. I've given up on RCS. The Microsoft stuff isn't attractive. With Apple, I can get rid of my Microsoft, Samsung, and Google Accounts. Good for data privacy and security. The apps are just better. Video Camera apps are WAY better on iOS because Samsung doesn't fully implement Camera2 APIs, and Apple has better APIs for this stuff in their OS, anyways. Updates to Samsung phones can remove major features for which you bought the device (Video Pro Mode) - never to be returned (still not on Note 10+). I'm done.
  • First world problems. Boo hoo 
  • Phones have been almost boring.
    ppl r excited about slightly smaller bezels and glass phones, its a wrap. The entire industry has matured, specs are op at this point. There should be a discussion of where do we go from here in terms of mobile computing. Durability, price, software features, there's a lot to improve on outside of 90hz displays and camera sensors. So many articles about the Note 10 that should be about the industry.
  • So that poses the question then - what would you like Samsung phones to have/be able to do next year??
  • Maybe they could be used as ultrasound scanners in hospitals, you know like they showed in their adverts.
  • Yes, good man!
  • Tech in general has been boring and not exciting like it used to be. Everyone is making compromises and no one is trying hard anymore. With that being said, I'll still pick OnePlus or Samsung over everyone else.
  • I personally found the Galaxy Book S to be the most exciting thing at the announcement. I'd like to see some more information on the Qualcomm chip set that is included with. Windows Central might be a good place to look.
  • Of my software doesn't rush on an ARM notebook, it's useless and ignorable to me. Not sure what the story is with that, but that's my stance on it. Also, a Surface Pro is cheaper, and has good battery life... Samsung should have just used Google Assistant Home panel and Assistant in its devices. Bixby has failed, thus far. It can't even play my music in Samsung's own app on my device, but Google Voice Search can. She's useless. O tell her to "Call Mom" (nickname in Contacts) and she suggests someone who has the sequence "mom" within their email address. They would have been better off just using Cortana.
  • AFAIK, there is an emulator of sorts on ARM based Windows machines that allow it to run legacy applications (.exe). Aside from that, is the Surface Pro using USB-C yet and can you get it for less than $999 with built in LTE? I couldn't care less about virtual assistants, they are a fractured product from Siri to Cortana and could benefit from a "programming language" of sorts...which are being implemented already, but we are just in early days IMO.
  • I don't care about LTE when I can easily tether. And I don't care about USB-C on a tablet. My actual laptop has USB-C, as does my desktop. That's where things get hooked up. Surface Pro isn't a replacement for those ;-) Its a companion... like an iMac, MacBook, and iPad combo... Spec who.ring isn't going to make this device sound more attractive to me
  • Well, they've kinda been sticking with the same design language for a while now, with the exception of the Note 10. They are also consistently slow with any particular SOC. And apparently they leak a lot, lol. I don't think the S10 and S10 Plus were boring per se, unless you compare them to previous models. They are pretty exciting compared to the really old ones though. I have a Note 3 laying about, and the most fun I have with THAT is amusing myself with how bad it is!
  • I'm waiting for the Galaxy Note Book. The first foldable Note with S Pen.... that wouldn't be boring.
  • I am fine with everything, in fact I like Note 10, but they could have improved the camera to at least P30 level
  • Andrew, you really should read SamMobile regularly. Big improvements in hardware are coming. You and AC obsess about year over year phones. Only fools upgrade flagship Samsung phones annually or biannually. The pace of hardware improvements has slowed, and new hardware needs new software.... You don't just blink and WiFi 6, recently announced Bluetooth improvements, or the latest memory tech show up in phones. The Nvidia / Samsung partnership will produce results soon enough It is rediculous to expect big changes in phones. Do smartphones really need new models annually? Of course not!.... New phones annually is pure marketing.... Not necessarily rational or necessarily improvements! Be honest with your readers! Annual new smartphones is a sales tactic that may or may not include new technology! PS Surely, we must be approaching the end of annual Android software releases too.... 🤔OH right, that's a marketing game too.
  • They could have at least released new camera specs. I guess cost savings overweigh and they know sheep with buy new phones every year. I am not an exception. It's like an addiction at this point, every year new phone. But I usually don't pay for them. My Nexus 6p, Pixel 1,2, and 3 were all free. I pre-ordered Note 10 as well. But I figured if they give me $600 for my P3 + $150 worth of accessories then it's a great deal
  • I think you made a case for how outstanding Samsung phones are and made every argument for why Samsung should continue incremental improvements. You perfectly made the case, with clarity, for Samsung to continue making and developing their phones exactly as the should. So take out the comment that they are 'boring' and replace it with 'genius'. There is no reason they should compete with wacky ideas, let the lowly competition prove the market first. Have they made some mis-steps? absolutely. Goes for all of them. FYI I got a Pixel - so I'm not a fanboi.
  • Did I hear a hint of the beginnings of the Windows conundrum in this article? So busy keeping consistency and legacy features to please the basic users who hate change that eventually you're so bloated with legacy features you are the leader but no one loves your products. People just stick with you because they always have. Not because they love your products. as far as a slowing market goes the OnePlus 5t was my first android after a stint with Windows phone. It still runs crazy fast and smooth and fulfills way more than I'd ever need it to. I'm still shocked at how fast it charges. I can see getting three years+ out of it easily. I'll keep it until the battery doesn't last a day anymore. Seeing as I'm at 49% at 8:00pm, it's gonna be a while.
  • I don't buy it. Literally, not anymore. Every Samsung product I've ever owned has either failed outright or it's performance deteriorated so badly that I replaced it. The problem has almost always been the software. The only way I could ever buy a Samsung phone would be if they offered a pure Android operating system with updates equal to the Pixels and One Plus. And even then, I'm so jaded that I'd still wait at least a year until I could be convinced that they've changed. Meanwhile, I'm still rocking a 2016 Pixel XL and it is by far the best phone I've ever had. I'm considering the Pixel 4 only because it's new, not because there's anything wrong with what I have.
  • If someone asks you, "What excites you?" and your answer is "My smartphone!", I think it might be time to reevaluate your life choices.
  • So true... so true.
  • My car :) I was pretty excited with Dyson V10 too :) and my Surface Pro 4 lol I think it's pretty cool when something is manufactured neatly with quality.
  • I pre-ordered the s10plus, is it boring? Absolutely not, it's simply a pleasure to use. The display cameras & battery have been excellent. I'm a very heavy power user and nothing about this phone I would consider boring. It still amazes me just how good it really is!
  • The cameras, aside from wide angle, are basically the same as the Note 9 and S9 Plus. Confirmation Bias detected. Selfie camera on Note 10+ still looks largely identical to the Note 9. I tested them side by side. It just shoots UHD instead of 1440p, now. Whoopdy doo! Phone feels the same. Doesn't feel any faster. You don't need NVMe class SSD storage to load tiny smartphone apps/games.
  • i have to agree with Andrew. In a way, Samsung is victim of its own success. I am bored with Samsung phones and find myself looking to various other manufacturers with nifty new features, but none seem to have it all that Samsung has spoiled me with. If another manufacturer except for LG and Huawei gives me at least 4000 mah battery, IP68, wireless charging, micro sd, and headphone jack, they will get a serious look. Shame about the Huawei mess right now, that uncertainty rules them out for me. I have been a loyal Samsung user for years after regrettably dabbling in LG a few times, and despite the S9+ samsung tradein value fiasco I endured for my S8+. Many of you know what I am talking about...they tried to give me $25 for a mint S8+. Anyhow, the top notch combination of specs in my Note 9 will have me keeping this phone until the notches are gone forever, but I will lament the loss of the headphone jack.
  • Did they solve the problem with your trade-in? I heard about that. I wonder if they will honor their $600 trades towards Note 10
  • That's the only way to get a decent trade in. Carriers give less than an iPhone 8+ 64GB for Note 9, right now. Too many discounts, promotions, and BoGo. The phone values are deprecated $200 on release day - instantaneously - because of this. Don't buy Android if resale value is a priority. Apple is the only option, if that is the case.
  • Yes, they did AFTER 2 months bc I had to file a case multiple times with customer support bc case was ''lost". It was outrageous. So angered, so I sold my S9+ for a LG V3O and that phone sucked. Came back for the Note 9.
  • AC - Do something different. Take a chance! Samsung - We removed the headphone jack so we could make it really thin! AC - Not like that... AC - Samsung is boring because they never do anything different, except for the things they do different that we don't like...
  • As someone who has seen the New Note 10+ I can say it's the #1 Android currently available for now. But you can get an LG Flagship much cheaper and it's just as Great! G8 or V40 even. I'm using a S8+ still because it has 9.0 and OneUI. With security update every month. 😁
  • Lol we forget about the note 7? The fold? I'm sure there are more botched devices I'm forgetting. But yea.. I've been using the note since I left black berry lol
  • I think I would disagree with the assertion the bundled apps are a consistent sore spot. I have found Samsung's Browser, Calendar, and others to be better than the Google offering. I think touchwiz has come a long way, although I wish ALL Android OEM's would just offer up a single Google Pixel skin.
  • I'm glad they don't. I'm not interested in the Pixel's UI. Its gestures are the worst of any Android OEM, and the Pixel's Q gestures are going to be a confusing disaster.
  • One thing that is confusing to me is the similarity between the Note and regular S10+ models. I would like to see more differentiation between the two. There doesn't seem to be any good reason for not having a headphone jack in the Note.
  • Honestly. I don't know what reviewers who talk about Samsung's software experience as a 'sore point' are talking about. OneUI is better than 'stock's Android in every category. Also, the issue of duplicate apps is entirely Google's fault since Google forces OEMs to use its apps and therefore creating this issue. Reviewers telling OEM's like Samsung to just roll over and accept Googles apps over their own is absolutely ridiculous. Samsung should be able to provide it's own email, gallery, etc... apps by default because they are deeply integrated into its devices (such as its device wide search and user interface features like dark mode). Samsung's browser, SMS, and email apps are all well integrated into One UI to provide a more consistent experience for their users. This also helps OEM's differentiate themselves in a crowded market. Google forcing them to include gmail, messages, and chrome, for example, is another reason why the EU is investigating them for monopolistic practices.
  • Things aren't so consistent on the budget end of there line. I bought a galaxy A20 and for the most part it's an excellent device.
    Till I discover the stories feature in the gallery is broken. Stories have no option to play. And I have no option but to use a third party app to edit videos because the A20 dose not support Samsung's own built in video editor that's according to samsung support after jumping threw several hoops trying to figure out why I couldn't download it. Hopefully this will be fixed in a future update. Because the stories feature is useless right now.
  • I still chuckle at your lack of balance when "critiquing" (a very loose use of the word) Samsung phones. Clearly Huawei's devices previously are more advanced than Samsung's. Down to the rapid chargers and comparative rates of charging. You should be open about any pay from comment from Samsung, if it exists, to help us pare away bias to try to read a true story of these new phones.
  • I have had Android phones since is inception, iPhones for 4 years. I used to not like Samsung because of touch wiz. However, since the S8 I feel like Samsung has been excellent. I think it is a complement that their products are incremental improvements. Apple and Samsung dominate US phone sales because of the quality of the products. Everyone is focusing on the boring flagships, but one thing that I like is what they are doing with their A series. The people that are frustrated with the boring Samsung products, are people looking to upgrade every year expecting something groundbreaking. Flagships are designed to work for years, you don't upgrade your computer every year do you? I'm not a fanboy of any of these guys, but I have been very impressed with my day to day experience with both my N8 (work) and N9 (personal) devices. Both were preordered, and both have not slowed down at all. Samsung has taken design chances with the Fold, that isn't boring. That was an attempt to be innovative. The reason people are hard on Samsung is they can get a One Plus, 85% of the Samsung flagship for 75% of the price. However, Samsung has earned the ability to sell at high prices based on the reputation of the product.
  • Yes. Samsung phones are consistent until they blow up in your face or melt all over you... 🤪
  • Got tired of the Samsung "extras" I didn't want and the ever increasing cost to upgrade. Switched to a Nokia 9 and after a few updates this thing runs great. Wasn't flawless out of the gate, but the fingerprint scanner now works better than my S8+, the screen is brighter and it seems a lot more stable.