Nextbit ends Robin support, effective immediately [Update]

Update: To help clarify things (which, for some reason, was not originally offered), much to the relief of the remaining Robin owners, Nexbit says it will continue to push software updates until February 2018. The article has been updated to reflect this new information.

Six months on the dot since it announced it was being acquired by Razer, Nextbit has ended support for its one and only phone, the Robin. With a simple tweet and another clarifying it later, Nexbit solidified what it stated back in January — all support will end today, except for software updates that will continue for another six months.

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Nextbit obviously knows far better than we do how many Robins were sold and how many still remain active, but we can guess the numbers are extremely low. The Robin was on sale roughly six months before we started to see steep discounts, and by the end of 2016 it was on sale for what had to have been below-cost prices.

Ending support for the Robin will surely free up more time for what we assume is development of a Razer-branded phone that leverages the Nexbit team's experience building and launching a phone from scratch. Initial rumors point to a launch by the end of 2017, if everything goes to plan.

For those who are still holding onto their Robin, Nextbit is pointing to its self-help pages, as well as a Nexbit sub-forum on the Razer forums. Our Nextbit Robin forums are still up and running as well, of course.

Andrew Martonik

Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.

  • So, no more cloud storage either for the people with the phone?
  • I'm curious to know about that too, whether people will still have access to the 100 Gigs online storage.
  • Yeaaaaah even though they lied and said they'd still support it I hope most saw right through it. They had no reason to continue supporting it, none.
  • I wonder if razer will name their phone after birds as a nod... It'd be birds of prey, of course... I'm calling the razer kestrel.
  • Kestrel is a *great* name for a phone. Let's hope.
  • I thought it was quite an unattractive phone (personal opinion, some find the design quite appealing). But i think Google Photos with unlimited cloud backup killed this phone...
  • Google Photos did not kill the phone, Razer did by buying the company. They bought expertise and had no plans to produce the Robin.
  • Those phones were ugly and uninspired.
  • The phone is lovely.
  • No they're not
  • Oooohhh yes they are. :)
  • No they're not times infinity.😆
  • I know you are, but what am I?
  • I am aware many people buy a phone because of how it looks. Some liked the Robin's looks. Personally, my priorities in buying a phone lie in other directions than you.
  • Many people buy a phone because of its capabilities AND because of its looks.
    Most people carry their phones with them at all times, and it matters if you like the look and feel of the device. I didn't like the Robin's look, i think it looks like a toy phone my nephew uses, and it's main selling point - auto cloud backup, wasn't appealing to me, I'm totally fine with Google's cloud services.
    People either hate it or love this phone, as with most of the other devices in the market nowadays. Can't please everyone, and you shouldn't.
  • The cloud storage for the phone was more like Google drive where you could store photos, documents, apps, and other media.
  • Honestly, who would support Razer's next phone if this is how they treat their customers.
  • The phone is 2 years old now. How many other phones get supported for that long?
    Does your phone have Android 7.1?
  • All Apple phones get supported for like 5 years.
  • One of the best things the actually do. I don't think Google supports devices that long.
  • They do pretty well if you get a Nexus. I have a Nexus 6 and it got to 7.1.1. The Nexus 7 got as far the last Marshmallow update.
  • That's a solid 2 years, which is great compared to other Android OEMs. However, the iPhone 5 came out in 2012 and is just now going to miss out on OS upgrades (primarily because iOS 11 is 64-bit only -- which means that the iPhone 5C "only" got 3-4 years of support...).
  • And that's why I never buy these type of phones. Even Essential. I rather pay more for Samsung and stick with a corporation that shows longevity for what it's worth with them.
  • Shoot, that is why I am hesitant to buy an HTC. I know that is probably silly but dang, Android support is a mess already as is.
  • Agreed
  • Codiusprime - My now-retired HTC M8 is still supported after three years. I'm on my 5th HTC now, and support has never been a problem.
  • Really? That's impressive and surprising. What security version is your phone on?
  • It was on the April update when I retired it a few weeks ago. Not cutting edge recent, but not bad for a three year old phone.
  • That sounds really boring.
  • Even big companies like Huawei will abandon you if you do not buy a flagship. The only mid-rangers that received decent support were all Nexuses (Nexii?) and Motorola phones.
  • Oh they abandon their flagships too. P9+ most recent firmware is May 2016.
  • Lineage OS runs very good on the Robin and includes latest security updates - I am now on Nougat 7.1.2 with the July security update.
  • Right on! It's a super fun ROM flasher. Runs great and smooth on lineage os. Pick it up cheap and play.
  • Does it support the Robin's cloud storage with a different cloud service provider?
  • No, only the stock rom supports the Nextbit cloud storage.
  • Yeah custom ROMs is the only way forward with this phone.
  • I'd say I'm totally done supporting new players in the game.
    I started with Palm (I had the smaller "Pixi" model). Loved it, thought webOS had great potential...
    I moved on to the Nexus S 4G, the first 4G Nexus device and apparently was the Nexus everyone forgot about...
    Then I had the Galaxy S3. Not a new player by any means, but the Galaxy line didn't really make a true splash in the market until the S4...
    From there I moved on to the LG G3. Moving up in the world. A solid flagship with great reviews, but sort of the entry into the high-resolution screened device genre and with a few gimmicks like rear buttons. It didn't have the bootloop issue that the G4 and G5 had, but it had its own issues that caused me to have to replace it twice and finally give up on it this past February.
    From there I tried out another new player...the Le Eco Le Pro 3. It was actually a fantastic device. Awesome battery life, great screen, smooth performance...but not even remotely water resistant. A small splash from my wife's drink totally fried it. They sent me a free replacement, but by that time I already had my LG G6.
    No, I'm done with new names and lesser known devices from the big players. I'm grateful I never fell for the NextBit line. I just want a quality device with good support and a healthy lifespan...a name that is known and consistently gets positive attention in the tech press. I know that limits my options, but I'm done with feeling like I wasted good money supporting unproven ideas and untested players. This story just goes to show I'm right for thinking this way.
  • No offence dude, but when have you supported a "new player"? Looks like all your devices were from big, well established companies... Even leEco had been established for a decade when you got one... Although I suppose they were relatively new to the phone market, I'd hardly call them a "new player".
  • Shhhhh....You're ruining his made-up narrative.
  • So you got to play with a Pixi. That didn't work out in the long run, but you got to play with a cool unusual phone, and then moved onto something else. No harm done to you. I would be happy to buy an Essential phone even if the company dies, because it is an interesting phone.
    Phones are not Forever. You buy 'em, play with them for a year, and then move onto the next shiny thing.
    I have quited liked my Robin. It's been good value. But when another phone comes along that I like enough to cough up the money, it will go into a drawer. It's job done.
  • I think you're in a small minority if you change-out phones annually. I believe most users keep phones beyond 2 years. I think it was different when phones were carrier subsided to keep you on contract, It made it easy to justify getting a shiny new phone ever two years because you could get for nearly nothing, but since the farce of "no contracts" caught on I think people are keeping phones much longer. YMMV but remember that AC readers are a small subset of the market. And at the risk of being flamed like I was when this phone was introduced, it was an over-complicated solution to a non-existent problem. It was clear that Nextbit's objective was to be bought because the business case simply didn't make sense and they had to be losing money. Joe K.
  • You've literally never a new name except LE and even that's debatable since they're estabkued in Asia.
  • The S3 was a HUGE "splash" in the market. Case makers who had only ever made cases for iPhones, were suddenly pumping out cases for the S3. There were almost as many S3 accessories in the stores as there were for iPhones which has always been a weakness for the Android market. I remember seeing S3 things everywhere due to Samsung's incredible amount of advertising of that device.
  • That's a bummer :( This news is so trippy to me because a year ago, they were rolling with the updates. Crazy the difference a year can make.
  • I think they tried really hard to have a good phone and storage concept.
    As long as the same guys are involved in the production and ideas for the Razer phone, I'll be very interested in the next phone. I'm just afraid it's going to look like Razer's other designs.
  • The storage idea was interesting, but honestly you get that already with Google services, Spotify, and so forth.
    It was perhaps useful if you were an App addict and downloaded them by the hundreds, but the built in 32 Gigs was enough for a moderate user.
  • I bought the phone for 150 bucks at the start of the year. For that money, I fully expected to use it until it broke, then drop it in a bin. And it's been a perfectly fine phone since then.
    They've provided updates, and even 7.1.
    I haven't used the Amazon storage. The built in 32 Gigs are enough for my purposes. Anyway, just saying, if you actually got own one of these things then you're probably happier with the product than people commenting from the side.
  • I liked my Robin. One of the more fun phones I used. If I was into rooting and ROM'ing as I was back in the day, I'd still have kept it. Sad to see than go...while cheaply plastic, that design was funny and stood out...and those front firing speakers for media were solid.
  • I bought this phone for around $150 when I couldn't squeeze any more decent life out of my beloved '13 Moto X. Provided you are not buying a phone for looks or battery capacity its a pretty decent phone. I would recommend it provided you don't mind an awful iPhone like set up where you don't have an app drawer. I think its failure is after its initial launch people forgot Nextbit existed.
  • Should be a law that companies have to allow for custom roms after they EOL. Not just the dev tools, and buggy rom betas, they have to allow firmware or whatever so I don't have to go without Bluetooth or Wifi or whatever.
  • Someone above you said they had LineageOS for this phone.
  • No surprise, since they announced this at the beginning of the year. (Although that first Tweet could have been a bit more clearly worded). An awesome phone. . .it was a love/hate design, but that was the whole point. It's good to see the "rebels" still have software support through Feb 2018 as originally anticipated. I still love mine, even if I'm not a fan of big phones. Rock-solid for the most part. Quality control seemed a little iffy at first, being it took 3 tries but I understand that with Gen 1 of products. Here's to hoping Razer/Nextbit have something new by Feb 2018 for the rebels that are waiting for something that's a little different ;-)
  • I still have my Robin but I've since moved on to the S8+. I was tempted to let my son (who's 4) use it for his kids apps, but it's too precious to me, there is no other phone like it.
  • Darn. I kind of liked the Robin, but I really didn't trust their setup. It's too bad the dream ended so soon, though.