Skip to main content

Carriers waiving fees for areas affected by Hurricane Harvey

Carriers in the U.S. have all released news that they are waiving some fees and overages for customers in some areas affected by Hurricane Harvey. During any disaster, your phone is one of the best ways to stay abreast on news and weather information as well as communicating with friends, family or emergency services. It's great to see carriers come forward with any type of relief during difficult times.

The details for each carrier:

AT&T

Our thoughts are with everyone impacted by Hurricane Harvey and our customers who have friends and family there.Beginning today, Aug. 26, 2017, and running through at least Sept. 1, 2017 we will issue credits to AT&T wireless customers in impacted areas for additional data, voice and text charges, and AT&T PREPAID for additional voice and text charges.

More at AT&T (opens in new tab)

Sprint

August 26, 2017 – Effective today through September 1, 2017, Sprint will waive casual call and text fees for Sprint, Boost and Virgin Mobile customers in the impacted areas of Texas and Louisiana. Fees will be waived during the time specified. Customers on Unlimited plans will continue to enjoy their unlimited data, call and text benefits.Customers are encouraged to use text messaging when possible due to high call volumes and possible network congestion in the local area."Our thoughts are with everyone impacted by this incredible storm and we are doing all we can to help them stay connected during this time", said Sprint CEO Marcelo Claure.

More at Sprint

T-Mobile

To help our customers connect with loved ones in the path of Hurricane Harvey, T-Mobile (NASDAQ: TMUS) is making it free for customers, including prepaid customers, to call or text from impacted areas of Texas and Louisiana."Our thoughts and prayers are with everyone in the path of this powerful storm," said John Legere, president and CEO of T-Mobile.From Aug. 25-Sept. 1, T-Mobile and MetroPCS customers in the following area codes can call anywhere in the US for free (T-Mobile ONE and Simple Choice customers always have unlimited calling/texting):

  • Texas: 830, 512, 210, 936, 956, 361,979, 281,832,713, 936, 409
  • Louisiana: 337, 985

More at T-Mobile (opens in new tab)

Verizon

Sometimes life throws the unexpected at you, and it could mean using extra data that you weren't planning on needing. Verizon is offering 3GB of bonus data to qualified Texas counties, so you can stay connected when it matters most.If you have any questions or concerns during this difficult time, don't hesitate to visit a local store or call customer care at 1.888.294.6804.Effective August 26th through September 8th.

More at Verizon (opens in new tab)

Jerry Hildenbrand
Jerry Hildenbrand

Jerry is an amateur woodworker and struggling shade tree mechanic. There's nothing he can't take apart, but many things he can't reassemble. You'll find him writing and speaking his loud opinion on Android Central and occasionally on Twitter.

20 Comments
  • Good guy phone carriers. Hopefully everyone is alright. The weather is really bad on the southeast side of Houston.
  • Looks like Verizon takes the cake on this one.
  • It would be nice if they'd do the same for all those affected by wildfires here in SW Oregon...and beyond.
  • Classic. Everyone: you can call and text people as you need to.
    Verizon: Here's 3GB of data. Be happy we gave you anything.
  • That's just what I was thinking....
  • Most Verizon customers already have unlimited talk and text, so I'm confused about whats to complain about here...
  • The word "most"
  • The 3GB of bonus data is for prepaid customers. All postpaid customers in the affected counties get free unlimited talk text and data 8/36-9/8. Any overages that occur are going to be waived and alerts can be ignored.
  • Like 99% of Verizon customers have unlimited talk and text. Although the data does seem stingy.
  • Verizon made this a sales opportunity. "Here's the ability to buy extra data at a discount!"
  • Can you read? Where in there does it say anything about buying data?
  • His hate for verizon overcame his ability to read. 
  • The 3gb of data is free. I see reading isn't your strong suit. Verizon gives free data and gets bashed, the other carriers don't yet nobody says a word.. 
  • Yep he didn't read. But t-mobile and Sprint already offer unlimited data on most of their plans.
  • Verizon is such a loser. So glad I don't give them any money. Greedy pigs.
  • How does free extra data constitute "greedy pigs"? Try using that line on a story where they are not giving stuff away for free.
  • They are giving free data, none of the other providers are, the others are giving free text and talk to those who don't have it, ALL Verizon plans already do. Don't let hatred blind your ability to read.
  • It's good to hear, my condolences to the family effected.😕😔
  • T-MOBILE gave us free pre-paid time during Ike and we were away from home. I ended up buying two contract phones from them just for that. They didn't give away data officially until several weeks later. If the signal was better at home, I would have stayed with them. Still, they stepped up years ago before any other cell provider.
  • Anyone else amazed with 130mph winds, relentless rain, power outages, and major flooding, that the mobile networks are even working? Those are some durable towers, I'd expect most communications to be down.