Android Market

We've gotten some clarification from Google regarding any changes to the app refund window in the Android Market after a couple of developers led us to believe it had been changed to 48 hours when asked to accept a new version of the Developer Distribution Agreement. The short version is there have been no changes. You still have 15 minutes to uninstall an application for an automatic refund.

The 48-hour window is for Google to refund the money to the developer. Also, you, as a user, technically have 48 hours to request a refund of an app from Google, though very few people do that for the obvious reason.

Hope that clears things up a bit.

 

Reader comments

Android Market app uninstall refund window still 15 minutes

12 Comments

Ok, thanks for the clarification. Now, let's see who is extremely happy about this. Some people seemed not pleased about the 48 hrs return window. Personally, it didn't make me no difference.

So within 15 minutes you get an automatic refund. But you can make a request to Google within 48 hours manually and get a refund? What is the process for doing that?

I would like to know the answer for this as well. Say I download a video game that took more than 15 minutes to download the additional data, only to find afterwards the game does not work or has a bad glitch. What do I do after that to obtain a refund?

"Also, you, as a user, technically have 48 hours to request a refund of an app from Google"

Huh? Didn't this sentence just confuse the issue again? Are you saying we actually DO have 48 hours to request a refund (by some other means)??

So I still have only 15 minutes to see if an app will completely chew through my battery? Thanks Google.

boooooooooooooooooo ... 15 minutes is way too short. At least give us 30 minutes; though an hour would be perfect.