That was all I could say when I bent over and picked up my LG V20 and looked at the camera glass. I had it in my pocket at my desk, and when I got up to go answer nature's call it slipped out. It landed on my carpeted floor. And the glass covering the camera assembly shattered.
I've dropped phones before. In fact, I've dropped phones in this very same spot sitting in this very same chair. This is the first one that was damaged. My Sherlock Holmes-like powers of reasoning tell me it must have hit the edge of the chair mat (just one of those cheap vinyl things from Office Max, the kind with horribly sharp teeth on the back) just at the right spot. There's nothing else there for it to hit, and it looks like something impacted it right at the edge of the cutout for the main camera.
Somehow, I blame Phil for this.
I ain't even mad. I can't be — I dropped it. Everything still works and the film over the glass kept any wayward splinters out of the carpet fibers (and out of my feet) so this is just a matter of aesthetics. But I also know I'm not the only person sporting a brand new V20 with a busted window because the internet exists and we tell each other things. Some folks say they never dropped it and it just broke, others say they dropped it and didn't think the fall would be enough to cause any damage, and others say they knew the gig was up because of how or where they dropped their phone.
This applies to every expensive thing. I don't think there's any particular defect with the V20. A very clear thin piece of glass is held tightly in place and any impact could be enough to crack the glass. Science, yo! The laws of probability say that there are enough people who bought a V20 that some of them will break the glass.
Be careful. Buy a case. Try not to drop your phone.