Some Ring Doorbell Pro users could temporarily see other people's houses
A big part of using any kind of connected security system is trusting the company you're paying to keep your information private, and a handful of Ring Doorbell Pro owners recently found that trust had been compromised. Notifications started coming from other Ring Doorbell Pro owners, with video feeds attached that were not from the right house.
Seeing someone else's house in your security app isn't cool, but knowing that there's a distinct likelihood someone else is looking through the camera mounted on your door frame is more than a little unsettling. After receiving a tip from a reader who was understandably concerned, we reached out to Ring for a little clarification on this. Brand Manager Yassi Shahmiri offered an explanation.
While it's nice to see Ring address the issue quickly, and it seems true that this only affected a small group of users, it's a scary thing to have happen. If you were one of those affected by this Ring Doorbell Pro issue, shout out in the comments below!
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I would highly suggest that, maybe randomly... To see if anyone has hacked their database. Posted via the Android Central App
- the motion detect at night is worthless because it goes off on average once every 5 minutes. I hope this can be fixed through a firmware patch and the company issues one. I just have to turn off motion detect in the app at night on my tablet, or else my tablet is buzzing all night next to my bed with false alarms.
- sometimes you can't connect to view what is happening, either through the live view or if you get a doorbell ring/motion detected alert. I suspect this has happened to me where I've had a slower cell connection. I don't think I ever have an issue when I am connected to fast internet via wifi at home. Overall it is a slick device that makes me feel slightly more secure. I at least have the illusion that there is now some small deterrence factor from someone stealing a package delivered to my front door, or some shady person up to no good if they walk up and see it there. I would definitely recommend the pro over the regular, as the video quality on the pro is 1080 versus 720 on the regular. I'm not sure how you could get usable screen shots of people's faces with the regular, where I feel the quality on the pro is pretty good. Also, the Android app is very nice and easy to use.