You’ve read our hardware review. You’ve read our take on the software and HTC Sense. Now it’s your turn. If you guys have any questions about the Sprint HTC Hero feel free to ask away in the comments! We’ll do our best to compile the questions over the weekend and answer them all in one easy-to-read article.
Anonymous says:
I was wondering how you turn the sms on silent I have done what it told me to do and i just can not seem to find it.
Anonymous says:
I was wondering how you set the sms to silent I have followed the directions and I can not seem to find out how to do it.
Jonathan Jewett says:
This is my second HTC Hero. I had my first one swapped out because I couldn't delete my text threads. When I would try to delete a thread of over 100 messages the phone would freeze and i have to restart the phone. Now my second phone does the same. I still can't delete the threads and my phone is slowing down because of it. Help! What do I do?
Frannk says:
I have been having problems receiving music via bluetooth on my Sprint HTC Hero i just got it about a week ago ....i was wondering if there is an app designed to do this or is there something wrong with my phone. Bluetooth is on i'm set to discoverable and i scan for devices and find a couple. i pair with them and then when they try to send music it doesnt work, also after i pair it says im paired but not connected....can anyone help asap im at work and need a quick answer, thanks
Anonymous says:
Unfortunately the Hero doesn't currently support Bluetooth data transfers, only Bluetooth audio devices like headsets. HTC announced they would be working HTC Sense into Android 2.0, and I'm hopeful that that will enable bluetooth data, but we'll have to wait and see
Anonymous says:
I just bought mine, and i used the 3d bubble program and it seems that my accelerometer is acting funky. so i did a factory reset and still the same, so how do i calibrate it to zero on a flat surface?
Anonymous says:
I just got my HTC. I'm a person that if I can't find it in the defaults then it doesn't exist. However, after reading it seems that you have to go out and customize it to suite your needs. I have two big annoyances with the phone.
1. Notification indicator. The light blinks for 5 minutes or so and shuts off. Sometimes it doesn't blink at all but I heard that I had some type of notification occur. Is there anyway to have the light continue to blink until you actually pick up the phone and unlock the screen? It kills me that once the light goes out and you pick up the screen and unlock it the light starts blinking again. At that point I can see the notification icon.
2. Text Messages: So I am used to my old phone where the ring was multiple times not simply a quick beep and such. I have messed around with the different tones but want to know if there is a way to have it "make noises" a few times or like the iphone - repeat every 5 minutes or so. I do not like having to check my phone constantly when you are in a loud environment and you can't feel the quick vibrate.
TIA.
werth says:
i got my hero about a month or so ago and i loved it untill today it freaked out and would not turn the screen on. then it went to the htc emblem with a spotlight and now it says no service and wont turn off. i cant see how to get the battery out and i need my phone. any ideas?
deb says:
Anyone else being driven nuts by not being able to put email into user-defined folders?
Or the lack of cut and paste?
Melinda says:
I accidentally deleted all my phone number contacts from my hero, how do I get them back?
Jennifer says:
I have had the Hero for almost 2 months now... has anyone else had a problem when someone sends them something to download and the download never works? If it comes up as a slideshow it'll work, but when you have to actually click on the download button through a text message it never works. This is getting really frustrating for me!!!! Anyone know what the deal is or how to fix it? Anyone else having these problems as well? Thanks!
Jennifer says:
Is anyone else having problems with downloading an attachement through text messages? Its okay if it comes in through a text as a slideshow... but when you have to click on the download button it never comes up and then it won't download saying it cant. This happens everytime.... I've never clicked on the download button and have it actually work. This is soooo frustrating for me. Does anyone know what I'm talking about? And is there anyway to fix this?
Kristen Curcio says:
how do u get the vibration to stop when texting?
Jerry says:
hey everyone!! Ok so i don't have the Hero yet but I'm convinced i wanna get it. I'm a hardcore Blackberry geek but the tour on sprint is way slower than the hero. The hero is just a sexy phone! plus I have tmobile (which sucks soooo much) and the sprint network is incredible from what i hear (at least compared to tmo). So here's my question: I can integrate work email and personal email so easy on my blackberry. I know i can do gmail and yahoo mail on the hero, but i'm gonna be starting a new job here soon and i need to know if and how i can integrate work email. Is this possible and if so, how? Thanks everyone!
KawiGrl says:
I use to have the palm centro and i would dwn load ringers up the wall with mymxer and funformobile. but it seems not to work for the hero. I tried ringdroid. But it's not reading the songs i dwn loaded. when they dwn loaded they show up on the mp3. Can anyone help? thx!
Anonymous says:
Hi suddenly youtube videos no longer play on my sprint htc hero any help with this problem?
Anonymous says:
I am having this problem too; when I use the YouTube app I can search videos just fine, but when I try to play a video it says that the video cannot be played. This started all at once (I don't think I ran any update) and has not let me play anything since.
Anonymous says:
my phone is locked b/c my girlfriend tried too many attempts on my lock pattern screen. now my phone is asking for my gmail username and password. i dont remeber my username or password, b/c i have another email... someone please help.. is there a reset button on the phone or are there button combinations to get into my phone.. please help.. thanks
Anonymous says:
i took the battery off the back of my htc hero and now i have no connection or signal at all. what can i do??
Rachael says:
I got an HTC Hero for Christmas, and love love love it. But...there's a problem now, driving me nuts! Whenever I would text, or hold down and app to move it from screen to screen, it would vibrate. Now, no vibrate. One minute it was working, then one minute, it wasnt! The only thing i can think of that I did was set up my voicemail. I have it checkmarked in th settings to vibrate when texting, but still nothin. Also, i have it checked to vibrate during incoming calls, but it doesnt. Does anyone have any suggestions? Or is this just one of those gliches i have to deal with?
Help! And thank you. :)
Anonymous says:
Ok so I just got a new HTC Hero and I love the phone the only problem i'm having is I downloaded a custom tone for my notification chime and I can't get my notification to make any noise at all now.. it just vibrates twice.. I have done EVERYTHING imaginable to cure this problem and nothing seems to work.. Any ideas??? PLEASE HELP!!
Austin says:
Hello,
I've been looking all over the Internet to find an answer to this, and i haven't been able to find anything yet. I just got my HTC Hero two weeks ago, and today a few of us were comparing our phones, and one of the people started up the Youtube app, and logged in with their information. My question is, how do i get this account logged off on my phone? no matter what i've tried, i can't seem to keep the account logged off, it just logs right back on if i go into "My Account" in the menu. It's really bothering me and i would appreciate it if anyone could provide me with a solution to this.
Thanks!
eyeglasses says:
when washing eyeglasses under running water
good of eyeglasses frams
your glasses need bath and cleaning to keep a good
Anonymous says:
So Im going from a G1 on tmobile and moving to a Hero on sprint. My biggest fear is that I'm used to a lot of the 1.6 updates on my G1, has Sprint made any progress on the Sense updates yet for 2.0?
And how does Google Navigate compare to Sprint's Navigation system?
Michelle says:
I love the hero. But I'm having an issue.... I installed text-to-speech and now I receive two different application text messages.
dvillerider says:
Do anyone know how to load the PSP or gameboy emulators onto the Hero??? I'm a big gamer I would lij to play PSP, Gameboy, or Sega games on my Hero. I know you have to load files can someone "walk" me through the process? Does the emulators take up alot of space, can games be saved to the memory card????
Anonymous says:
i absolutely love the htc hero! but there's only one problem! why is that everytime i try to clear a thread in the text message inbox, my phone completely freezes up??? and when it's not frozen anymore the thread is still there....my phone has been very slow and i recieve text messages late!
Quasarn says:
i just got my htc hero. its awesome, now i dont know how to sync it with my laptop. can you tell me?
CJ3 says:
I'm trying to set my hero up to sync with outlook, but it doesn't seem to install the HTC sync software on my computer. And then I can't sync my hero to outlook and such. What gives?
tony says:
why can't I transfer itunes songs from PC to HERO?
Shane says:
Does anybody know if there's any way to make the screen light up when receiving text messages? Looked throught the manual and online cant find anything. Gotta be able to see when texts come in.
Kt says:
I searched through the prior comments, and hopefully I haven't missed one that deals with my question.
Is there a way to put birthdays from contacts onto the calendar? I had the blackberry curve and it would automatically put the b'days and anniversaries I had in my contacts onto my calendar but I can't seem to figure out how to do this with my Hero.
Thanks so much!
elizabeth in FL says:
Hi,
I just got the htc hero. I don't know how to set my phone up so that I have access to my email at all times. My email is XXXXXX@bellsouth.net. When I log on to my email I have to go to att.net which puts me on the yahoo webpage and that is how I log in. I was reading about some of the problems with yahoo email. Can someone tell me how to get access to a bellsouth.net email address???
thanks!
elizabeth in South Florida
Anonymous says:
So I have had my HTC Hero for sprint for just over a week and now it fails to vibrate. I have gone to settings and selected the phone vibrate during incoming call option and still doesn't work and it doesn't vibrate when I text any more...do I need to go to the sprint store for this problem or is it maybe from a app I downloaded?
Anonymous says:
Is it possible to link my gmail account to the phone but not my contacts. For example: I have contacts in my phone now that are people I may have emailed once in my life in response to a craigslist ad... I dont want them in my phone.
I want to continue to receive my gmail but I dont want those contacts there... any help would be greatly appreciated!!
Also, is it possible for the phone to be on when I take it out of my holster or must I always hit the end key and slide my finger down?
Thank you!
Susie says:
I use text messaging a lot on my phone, but I don't know how to set it to show me the time the text was sent. I know it can be done, because my friend has the same phone and hers shows the time a text was sent.
Piper Jon says:
I LOVE my Hero! It's fast, it's slick, and it does what I want. Mostly. It's worked flawlessly until now.
Here's my deal, I connect with my work's Exchange server via data, over air. When I first got the phone, it worked just fine, for months. Recently for some reason, it started to not update e-mail automatically, although it acts like it does. The little icon spins, the notification shows up, no "exchange sync errors", and it states the time correct for the intervals I've set it at. To get it to work, I have to manually update it. No big deal.
Then manually updating will no longer work after a few days, and I actually have to send my Exchange account an email from my gmail account, then manually update it, whereupon it finds the gmail I sent. I then delete it on the Exchange account to get it to update, and the rest of my e-mails show up. If that sounds crazy, IT IS.
When I get tired of that, I delete my account, set it up again, and it works okay for a day, will only manually update for a few days, and then will only update at all when I force it to by sending an email via gmail.
HELP! It's vital for me to keep up with what happens on my job when I'm not at work, and I have to have a more reliable set up than this. Why would it work just fine and then stop? Why would I be able to get it to work, only to have it gradually degrade?
Anonymous says:
I recieve text messages that have picture and song so my question is when I want to forward it to someone else they do not recieve it how do you forward picture with music?
Thanks
Grace
Anonymous says:
Has anyone had problems with the Hero not disconnecting from calls, even if it said "call ended" after pressing "end call"? I've had this happen several times where the person that I just called, calls me back saying that after they hung up, they got a voicemail from me, and they could hear me talking, after I ended the call, and put the phone down. Is it just me, or do I have a problem with my Hero?
Thanks
Danny3nose says:
I got Ymail to work on the Hero:
Switch to IMAP (not POP)
Incoming: imap.mail.yahoo.com
security type: none
server port:143
outgoing: smtp.mobile.mail.yahoo.com
security type: none
server port: 25
Cory says:
I recently purchased a HTC Hero by Sprint. I downloaded some ringtones from the market app. I some how have duplicate listings of the same ringtone in my Ringtone List now. How do I remove a ring tone from the ringtone list.
Sincerely, Cory
Anonymous says:
i am trying to set up my gmail. I added my UN/PASS but it ask me to exchange domain name.. what is that?
Anonymous says:
So I recently had to reset my HTC Hero and lost all contact information. For some reason when your HTC Hero piles up on messages, IT IS VERY HARD TO DELETE. My Phone froze over and over again. HORRIBLE. There is not a feature that which will allow the HTC Hero delete messages every so many days. Result, the phone works slower than ever.
For sure Im looking into getting another phone, I would imagine a phone so complex would have such features for text messaging, but I guess they didnt think too much about the simple things.
Unless anyone knows if this is a feature I am unaware of??
Anonymous says:
any tell me how to get the keyboard back... i know i hit something on the phone and now it will not appear when i double tap
Anonymous says:
HI I have a hero and its really slow, freezes all the time and it won't let me.delete any of my text messages...any suggestions?
Anonymous says:
When I access pics from people via text msg's, the pic only stays open for 5 secs. Is there a way to get the pic to stay open longer?
Anonymous says:
How can I keep the music from pausing when I get a text message
Anonymous says:
I downloaded the app ringo lite so i can assign personal text tones and ring tones. it tells me turn off the default sms tones to silent. how do i do this? i try and there is no silent option
Jamie Lee says:
Can I set a photo as the default incoming call icon?
Daniela Adao says:
Hi, I have the HTC Hero, is perfect so far.
I was just wondering if I can put a music as my alarm clock ring? Like, a music of my choice.
Thank you
gds#ac says:
I don't understand why when I delete an email from my pop3 webmail server and then sync my Hero that it doesn't remove it from my Hero.
Help? Is there a setting I'm missing?
Thanks
meghangee#wp says:
Notification on Calendars.
Is there a way to turn off notifications/reminders on the calendar?
The weird part is we also get notifications even though it's not setup on the event.
Thanks,
Eric
Nate says:
I have the htc hero and for some reason everytime I try to delete my messages it freezes up and will make me choose between waiting or forcing it close, but either way it doesn't delete my messages. Is anyone else incountering this problem?
Anonymous says:
How do I edit my bookmarks and remove what I don't want/
Big D says:
I have the htc hero when I get a message sent to me and try to down load the message it says unsucessfull. Cant figure out why never had this issue before. Any suggestions ? Not sure if I changed a setting or something please help.
Helena says:
I have an HTC Hero for about a month, and when I receive an e-mail with a video clip, I'm not able to view it. The screens remains blank or is show the first picture of the clip, the audio continues etc, but am not able to view it. What do I need to do. I have my phone sync with Google and have gmail.
Bully319 says:
Hello, I bought 5 Heroes for the whole family. When I put the phone on all silent, I am still getting an audible beep when I use the 'end call' button when using the phone. This is happening on two of the phones and for the life of me, I can't turn it off. This is difficult to describle if it is not happening to you. The only noise coming out of the phone when 'all silent' is selected is the audible beep when I manually use the 'end call' button (either the touchscreen or physical button). Any suggestions would be greatly appreciated.
Bully319 says:
hah, I just figured it out. The beep is the noise from the carrier, not the phone itself. My incoming call volume was set to the maximum and the beep was from the carrier. Once I set it down a notch or two, the beep was low enough not to be heard away from the phone.
mosh21 says:
how can i get music as my message notifier??
floresce says:
Anybody having any issues with people getting a "this number has been disconnected or no longer in service" when people try to call? Any ideas as to how to fix this?
Jrewing248 says:
My concern is that I have like 300 personal ringtones of songs that I have, and I am able to set them as phone call ring tones but I am not able to set them up as notification ring tones, the only ring tones that I am able to set for my notifications are the ones that came pre-loaded on the phone itself
casmith67 says:
I purchased a Sprint HTC Hero in May of this year. The alarm worked great for about a month and a half. Now, it only vibrates. I have the ringer volume maxed out, and still, it only vibrates.
Is there anything that can be done?
Please advise as I work two jobs and the alarm feature is vital.
Thank you,
Colleen Smith
krysalicea says:
I am trying to use my phones internet with my computer, How would i go about doing that can anyone help me? I have the HTC Hero.
fiestyfike says:
Love my FREE wireless with the HTC Hero. Are you using FREE wireless too? www.LYW2.com - Spring Fever Price $389.99* Unlimited Talk, Text & Web!
Angiee Marie says:
I have the HTC Hero , and right here latley i notice my phone has been turning its self off and on by itself.. But it never stays on long enough to even see the home screen , im getting very concerned about wither or not i should purchase a new battery.. I have been looking on ebay for back up batterys and see some thats similar to my orginal one .. This all started yesterday afternoon while i was listening to music, it hasnt done this before so why now ? I've even took the battery in and out and it still contines to cut it self on and then back off , its been doing this all night and now all morning .. what should i do ?
Kelvon Keith says:
So me and somebody I text have a total of 4000 text messages sent back and forth to each other. So when I click on their name it loads so slow, like 30 minutes. I try to delete the entire thread of messages but it never seems to delete them. Can somebody plz help?





































6(forum posts)