Google Drive on the HTC One M8

The AT&T HTC One M8 has been hit with a glitch that has, at least temporarily, taken away the bonus 50GB of Google Drive storage that come with the device. HTC Advantage is one of the nicer services that come with the device; it includes benefits like free cracked screen replacement, HTC backup and hands-on help. Users also get an additional 50GB of storage on Google Drive for two years. Well, that is as long as you're not on AT&T.

It seems that a "glitch" has deactivated the extra storage offer for AT&T customers, leaving them without the 50GB of space (Google Drive still comes with 15GB free on the base level). While Ed Kuhner, HTC VP of Customer Experience, promises that a fix is in the works, a resolution and the restoration of the missing 50GB isn't expected until mid-May:

A minor technical error has temporarily deactivated the Google Drive cloud storage offer for the AT&T HTC One (M8). Please be aware that we are working to fix this error, and the 50GB of Google Drive storage space will be available by Mid-May for this device.

So just a heads up, if you're running an HTC One M8 on AT&T, don't be alarmed if you notice that your Google Drive storage allotment has dropped considerably. It's coming back. Eventually.

And HTC has confirmed to us that the glitch only affects the actual AT&T version of the M8, and not the unlocked or developer versions (which are based on the AT&T SKU).

Source: HTC; Via Android Police


Reader comments

AT&T HTC One M8 users see their Google Drive bonus wiped out, to return in May


Came here to the exact same thing, Verizon screwing everything up for everyone all the time. I'm pretty sure they're responsible for world hunger too.

Posted via Android Central App

That's what most of AT&T's regular customers say!

Posted via SPARK enabled Sprint LG G2 that still spins fast after using 60GB in a billing cycle. {No Overages}

Same here. On AT&T as well, rooted and S-Off. Just checked and my extra storage is still there as of now.

The two years storage thing is a nice trick to get people to sign when it's due to expire.

Got 50GB from box when I got the N4, box has its limitations but at least it doesn't expire.

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The Mega App also has 50Gb lifetime free storage with no limitations and encryption.

Posted via SPARK enabled Sprint LG G2 that still spins fast after using 60GB in a billing cycle. {No Overages}

Hmmm, I purchased outright an unlocked M8, and did get the offer.

Didn't exercise it, because I'm nowhere near the free maximum free space on drive. The two year increment of Dropbox that I got when I got my last phone from HTC just expired a month ago, and I never came near to using that either.

Since I am on AT&T, I wonder if this glitch only affected phones sold by them? Its almost tempting to sign up for it with my unlocked phone. Almost.

Nah. I can't think of 50 Gigs of ANYTHING that I want to trust Google with.

But presumably you trust them with pretty much everything else if you're using an android phone effectively

Posted via Android Central App

True, but not with important email, and not with important documents.

And certainly not with photos. Not sending them any of my source code from my business either.
So other than google music, and throw away gmail accounts, and the odd movie I buy from the play store, I don't use drive for much at all. Haven't even scratched the surface of my 25 gig allotment.