As a customer and consumer, I want to thank you for the excellent phones that you continue to make every year. My very first HTC—made smartphone was the Windows Mobile 6.1 device called, the Touch Diamond on Sprint. Since then, I was in line before Dawn to pick up the HTC Evo 4G on the day it was released, and a year later, the HTC Evo 3D. I want you to know that I have greatly enjoyed these best in class devices over the years.
After reading through the press releases from your company and Sprint for your new upcoming device, the HTC Evo 4G LTE, as well as the many first impression reviews on the web, I can only conclude that you have another blockbuster winning device on your hands. I, for one, as has become a yearly tradition it seems, plan on being in line on the morning of the release of this excellent smartphone. That being said, many consumers in the Android community seem to take issue with a design decision on this device. ...
A dozens pages of replies later, and Starfleet Captain has returned to share a response he got from HTC. Will it assuage the angry masses? Will it cause you to break down in tears of joy? Only one way to find out.