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Google And Blog is reporting that T-Mobile G1 users are slowly receiving surveys regarding their G1 experience that ask specific questions regarding their satisfaction level with the device. A main focus of the survey deals with the subpar battery on the G1, so maybe T-Mobile is taking in data to see if the reported battery replacement program is necessary. Other issues touched on in the survey are Flash and Exchange support.

Seeing T-Mobile semi-acknowledge the weaknesses of the G1 and Android platform is definitely a good start. Seeing results would be even better. Did any of you guys receive the T-Mobile G1 survey?

[Google And Blog]

 

6 Comments

Posted by Scotts2Cents (not verified)
January 9, 2009 - 16:263 years ago

I have not received a survey - only crapola customer service as usual from T-Mobile when I point out the issues and concerns I have with my very expensive G1.

 
Posted by Luis (not verified)
January 9, 2009 - 22:263 years ago

Where are these surveys being released?

 
Posted by Josh (not verified)
January 10, 2009 - 01:373 years ago

I took that survey over a month ago, maybe even more, about the G1 with those exact questions. (They emailed asking if I wanted to participate.) They even paid $20 for it. They should have saved their money and just sent out some better batteries a month+ ago.

 
Posted by Col (not verified)
January 10, 2009 - 08:483 years ago

problems with the Android platform? The only problem I have is with the woeful battery life, nothing else

 
Posted by Bill (not verified)
February 25, 2009 - 14:562 years ago

i took the survey over the phone. They also sen me a new battery when i complained about it. I'm not sure if it is the 1400 battery because ups always gets to my building last.

 
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August 8, 2009 - 09:152 years ago

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