Indonesia, Sri Lanka and Macau also joining 'Feel At Home' program
Three has become the first major UK network operator to allow its customers to roam freely in the U.S. by adding the country to its "Feel At Home" program. The operator is also adding Indonesia, Sri Lanka and Macau to the list, bringing the total number of supported territories up to 11. Other Feel At Home countries include the Republic of Ireland, Australia, Italy, Austria, Hong Kong, Sweden and Denmark.
Feel At Home debuted in late August, and allows Three UK customers use the local network as if they were still in the UK at no extra cost. Their UK data allowance can be used, and calls and texts to UK numbers are handled in the same way too — though calls and texts to non-UK numbers are charged separately. Similarly, tethering is not allowed through Feel At Home.
The deal is open to all Three Pay As You Go, pay monthly, SIM-only, mobile broadband and business customers with roaming activated on their accounts.
The addition of the U.S. to the list is a significant step, as UK carriers often charge extremely high roaming rates to roam in states. The fact that the offer is open to PAYG customers also goes against the norm, as those on prepaid are often excluded from roaming deals.
Other operators have stepped up with more reasonable travel deals recently, but the prospect of unlimited roaming data in the U.S. is a new development for the UK market, and something that'll be of great interest to transatlantic travelers. More details in the presser after the break.
Source: Three Media Center